Terms of Service for Kizen Systems Malaysia

1. Company Overview

Kizen Systems is a Malaysia-based provider of:

• POS systems for F&B, retail, and hospitality
• Cloud-based business solutions
• QR payment integration (including DuitNow QR solutions)
• Network infrastructure and cabling services
• POS hardware supply and system implementation

All services are provided subject to project scope, agreement, and technical feasibility.

2. Use of Website

By using this website, you agree to:

• Use the website for lawful purposes only
• Not engage in unauthorized access, data scraping, or misuse
• Not copy, reproduce, or distribute website content without permission

All content on this website is for informational purposes and may be updated without prior notice.

3. Service Scope & Limitations

Kizen Systems provides consultation, implementation, and support services for business technology solutions.

However:

• Service performance may depend on third-party systems (e.g., POS software providers, payment gateways, cloud services)
• We do not guarantee uninterrupted or error-free operation at all times
• Final system performance depends on infrastructure, environment, and user operation

All deliverables are defined within project agreements or quotations.

4. Third-Party Services & Integrations

Our solutions may involve third-party providers, including:

• POS software platforms
• Payment service providers
• Cloud hosting services
• Hardware manufacturers

Kizen Systems is not responsible for:

• Downtime or issues caused by third-party systems
• Changes in third-party features, pricing, or policies
• External service disruptions beyond our control

Users are subject to the respective terms of those third-party providers.

5. Payment & Quotation Terms

All pricing, quotations, and service agreements are:

• Provided based on project requirements
• Subject to change prior to confirmation
• Finalized upon mutual agreement

Payment terms, delivery timelines, and scope of work will be specified in official quotations or contracts.

6. Intellectual Property

All website content, including:

• Text
• Graphics
• Service descriptions
• Branding elements

are the property of Kizen Systems unless otherwise stated.

You may not:

• Copy or reproduce content
• Use materials for commercial purposes
• Modify or distribute content without written permission

7. Limitation of Liability

Kizen Systems shall not be held liable for:

• Business losses or revenue interruptions
• Data loss caused by external systems or user actions
• Service disruptions due to third-party providers
• Indirect or consequential damages

All services are provided on a best-effort basis with professional standards.

8. Data & Privacy

Your use of this website is also governed by our Privacy Policy.

We are committed to protecting your data and ensuring compliance with applicable data protection practices in Malaysia.

9. Changes to Terms

Kizen Systems reserves the right to update or modify these Terms at any time without prior notice.

Users are encouraged to review this page periodically to stay informed of any updates.

10. Contact Information

If you have any questions regarding these Terms of Service or our business technology solutions, you may contact Kizen Systems via:

• WhatsApp (Business Enquiries)
• Email (Official Support & Enquiries)

Please refer to our Contact Page for the latest contact details.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Malaysia.